You can track your order after receiving our email to inform that the parcel had been hand over to the Logistics company.
If the parcel has been damaged when you send it to the post office, you can complain to the logistics provider, and please do not deliver the parcel, take a photo of the parcel containing the logistics information, send the image to our customer service email: firstname.lastname@example.org
We are not responsible if you deliver a damaged package instead of choosing to reject it.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
The time frame of an order delivery is divided into two parts:
- Processing time: between 2-7 days
- Shipping time: (Delivery Within Approx 2-6 Weeks)
- Shipping Method: UPS, DHL, FedEx, 4PX, China Post
Shipping Method: Postal Shipping
Shipping Time: Postal Shipping 10-20 business days
Order amount between $0.00-$47.99, Shipping fee are $5.99, Over $48, Free for shipping.
If you want to receive the product faster, you can choose the faster mode of transportation, but you have to pay an additional $15.00